The Parliamentary and Health Service Ombudsman considers complaints from the public against government departments, a range of public bodies in the UK, and the NHS in England, that have not acted properly ...

Most complaints regarding a charity should be addressed to the trustees and dealt with by them under the charity’s own internal complaints procedures. However, there are a limited number of circumstances ...

Abertawe Bro Morgannwg University Local Health Board and each of its Trusts and GP Practices have a procedure for dealing with complaints. New Regulations aimed at streamlining the handling of concerns ...

There may be times at which people feel dissatisfied with a service they have received, and wish to make a formal complaint. There are several bodies which have been set up to deal with complaints, and ...

... they can contact the Information Commissioner’s Office for help. Complaints are usually dealt with informally, but if this isn’t possible, enforcement action can be taken. Both Cardiff and the Vale Councils ...

... and complaints please contact the Parents Federation or the Friendly Trust (see below) for a list of solicitors. The Citizen’s Advice Bureau also has a section dealing with assessments and other issues. ...

Not found what you are looking for? Then try the following: A great deal of information from across Wales is held at  at the Dewis website. You can search by subject or see what is nearby.   Your ...

... to make sure that requirements of the Care Standards Act and associated regulations are met Complaints and concerns –When CSSIW receives a concern or complaint about a provider they look to see whether ...

... complaints made by or on behalf of individuals. Occupational Therapist (OT) They visit the person you care for and can advise on and provide special equipment to help with daily life, for example ...

...  More information on available leaflets- see below and Information for Service Users Appeals, complaints and comments You can appeal against a decision if you disagree with it or if you think ...

... contacting a councillor, AM or MP to a judicial review or an appeal to the European Court. If a complaint or a dispute with social services arises, you may use the local authority's complaints procedure ...