Mencap Cymru

Mencap Cymru aims to support people with a learning disability, their families and carers
to take control of their lives. Mencap Cymru does this through campaigning, informing and
providing high quality services. Mencap Cymru works in partnership with its members, groups, other voluntary organizations and statutory bodies across the whole of Wales.

One of the services provided by Mencap Cymru is the Wales Learning Disability Helpline, a
freephone information and support helpline service which is open from 10.00 am to 6.00 pm weekdays and 10.00am to 4.00pm on weekends and bank holidays.

The service includes a Welfare Benefits Adviser. Mencap Cymru’s benefits advisers are able to provide advice and support to people with a learning disability and their families living in Wales. This could involve a benefits check to make sure that they are getting all of the support they are entitled to, help with  completing the claim forms, and support when making an application.

Mencap Cymru provides a wide range of services, from domiciliary support to short-term care and innovative supported employment projects.